The Oracle 1Z0-1003-21 exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. Candidates must score at least 65% on the exam to pass and obtain their certification. 1Z0-1003-21 exam is available in several languages, including English, Japanese, Simplified Chinese, and Brazilian Portuguese.
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Oracle 1Z0-1003-21 exam is a certification test that assesses an individual's knowledge of Oracle Field Service implementation. 1Z0-1003-21 exam covers various topics, including configuring Oracle Field Service, creating and managing service requests, managing field resources, and much more.
Reference: https://education.oracle.com/oracle-field-service-2021-implementation-essentials/pexam_1Z0-1003-21
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Oracle 1Z0-1003-21 Certification Exam is designed to assess an individual's knowledge and skills in implementing and maintaining Oracle Field Service Cloud solutions. Oracle Field Service 2021 Implementation Essentials certification exam is intended for professionals who are responsible for implementing and managing Oracle Field Service Cloud solutions in their organizations.
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Oracle 1Z0-1003-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Routing, Quota and Booking | 15% | - Configure routing plans and optimization - Set capacity and quota rules - Manage booking options and constraints |
| Topic 2: Calendar and Global Settings | 10% | - Define business hours and holidays - Configure calendar options - Set global system parameters |
| Topic 3: Work Skills and Work Zones | 10% | - Set skill and zone constraints - Define work zones and territories - Create and assign work skills |
| Topic 4: Resources and Resource Types | 15% | - Set resource availability - Configure resource settings - Define resource types |
| Topic 5: Inventory and Inventory Types | 10% | - Track inventory usage and allocation - Define inventory types and properties - Manage inventory records |
| Topic 6: Integration, Customization and Mobility | 15% | - Use plug-in framework and custom properties - Configure Where's My Technician and collaboration features - Set up inbound/outbound integration |
| Topic 7: Users and User Types | 10% | - Assign user roles and permissions - Create and manage users - Configure user type templates |
| Topic 8: Activities and Activity Types | 15% | - Define activity attributes - Configure activity types and statuses - Set time windows and durations |
