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Avaya Aura Experience Portal is a powerful multimedia platform that enables organizations to enhance their customer experience by providing personalized self-service options. The POM (Proactive Outreach Manager) module of the platform enables proactive customer engagement through voice, email, and SMS messaging. Candidates who pass the Avaya 3314 certification exam will have demonstrated their mastery of the tools and techniques required to implement and maintain this dynamic platform. Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam certification can help IT professionals to advance in their careers by demonstrating their expertise to potential employers and customers.
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Avaya 3314 (Avaya Aura® Experience Portal with POM Implementation and Maintenance) Certification Exam is a certification program designed for individuals who want to demonstrate their knowledge and expertise in the implementation and maintenance of Avaya Aura® Experience Portal with Proactive Outreach Manager (POM). 3314 exam is targeted towards professionals who work with Avaya Aura® solutions and have experience with Avaya Aura® Experience Portal and POM solutions.
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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21534
Avaya 3314 exam comprises 62 questions and has a total duration of 105 minutes. 3314 exam is available in English and Japanese and can be taken online or in-person at an authorized testing center. To pass the exam, candidates must score at least 67% or above.
