Cisco 350-801 Valid Test : Implementing and Operating Cisco Collaboration Core Technologies

  • Exam Code: 350-801
  • Exam Name: Implementing and Operating Cisco Collaboration Core Technologies
  • Updated: Sep 21, 2026
  • Q&As: 630 Questions and Answers

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Cisco 350-801 certification exam is a valuable certification for IT professionals who want to validate their Cisco Collaboration knowledge and skills. Passing 350-801 exam demonstrates the candidate's competency in implementing and operating Cisco Collaboration solutions and opens up new career opportunities in the field of Cisco Collaboration.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

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Cisco 350-801 certification exam is targeted at professionals who want to prove their expertise in collaboration technologies. Implementing and Operating Cisco Collaboration Core Technologies certification exam is a crucial step in a candidate's career, as it demonstrates their proficiency in implementing and operating Cisco collaboration technologies. 350-801 exam is also ideal for professionals working in the fields of voice and video technologies, collaboration engineers, and network administrators.

Cisco 350-801 certification exam is designed for IT professionals who want to demonstrate their expertise in implementing and operating Cisco Collaboration Core Technologies. Implementing and Operating Cisco Collaboration Core Technologies certification exam tests the candidate's knowledge and skills in a range of topics related to Cisco Collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), and Cisco Meeting Server (CMS). By earning the Cisco 350-801 certification, candidates can demonstrate their ability to configure, troubleshoot, and optimize these technologies to meet the needs of their organization.

Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Infrastructure and Design20%- Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS)
- Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal)
- Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE)
Topic 2: Collaboration Applications5%- Configure Cisco Unity Connection (MWI, SIP integration)
- Configure Cisco Jabber (Switching modes, Deployment modes)
Topic 3: Protocols, Codecs, and Endpoints20%- Identify the appropriate codec for a given scenario (G.711, G.729, Opus)
- Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway)
- Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media)
- Describe SIP interworking between CUCM and Cisco Expressway
Topic 4: Quality of Service (QoS)15%- Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss)
- Describe the class models for providing QoS (DiffServ, IntServ)
- Describe the QoS requirements for these applications (Voice, Video, Data)
- Configure LLQ (class map, policy map, service policy)
Topic 5: Cisco IOS XE Gateway and Media Resources15%- Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers)
- Describe IOS XE media resources (Conferencing, MOH, Transcoding)
- Troubleshoot IOS XE dial plans and dial peer matching
Topic 6: Call Control25%- Implement toll fraud prevention on CUCM
- Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group)
- Describe the Cisco Unified Communications Manager (CUCM) digit analysis process
- Describe Mobile and Remote Access (MRA)

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