Exam 77-884: Outlook 2010
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
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Languages: Chinese (Traditional), Japanese, Russian
Retirement date: none
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
Reference: https://www.microsoft.com/en-us/learning/exam-77-884.aspx
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Microsoft 77-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Work with tasks, notes, and journal entries | 5-10% | - Create and manage notes - Record and view journal entries - Create, assign, and update tasks |
| Topic 2: Manage email messages | 25-30% | - Organize, sort, filter, and archive messages - Use folders, categories, and search folders - Create, reply, forward, and flag messages - Manage rules, junk email, and security settings |
| Topic 3: Manage calendar objects | 15-20% | - Share, publish, and delegate calendar access - Schedule resources, send invitations, and track responses - Display multiple calendars and change views - Create and modify appointments, meetings, and events |
| Topic 4: Manage contacts and contact groups | 15-20% | - Customize address book views - Create and manage distribution lists/groups - Share, export, and import contacts - Create, edit, and update contact records |
| Topic 5: Manage the Outlook environment | 15-20% | - Search, print, and export Outlook items - Customize the user interface and Quick Access Toolbar - Manage profiles, data files, and navigation pane - Apply and configure Outlook settings and options |
| Topic 6: Create and format item content | 25-30% | - Format text, paragraphs, and styles - Insert and modify tables, charts, images, and SmartArt - Manage signatures, themes, and stationery - Attach files and items |
