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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Configuration | - System deployment
|
| Topic 2: Call Routing and Networking | - Multi-site networking
|
| Topic 3: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 4: Telephony and Messaging Applications | - Communication applications
|
| Topic 5: Solution Design | - SME communications solution architecture
|
| Topic 6: Maintenance and Troubleshooting | - Operational support
|
| Topic 7: Infrastructure Data Gathering | - Customer productivity requirements
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)
- A. Resource View
- B. Selective View
- C. Development Tracing
- D. Continuous log
- E. Snapshot
Correct Answer: D,E 🗳️
A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
- A. The Workgroup name must be in each server.
- B. IP Office must be in a SCN.
- C. VoiceMail Pro must be part of the domain.
- D. The registry key is a string containing the name of the share.
Correct Answer: D 🗳️
An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
- A. The telephone MAC address must registered in IP Office.
- B. The telephone must be changed from SIP to H.323.
- C. The telephone firmware requires an upgrade.
- D. The telephone requires an IP 500 control unit.
Correct Answer: D 🗳️
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
- A. Database Action
- B. Condition Action
- C. Configuration Action
- D. Miscellaneous Action
Correct Answer: A 🗳️
After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
- A. Upgrade Delta Server to the latest release using the IP Office Admin software.
- B. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
- C. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
- D. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
Correct Answer: D 🗳️
