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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Services and Telephony Features | - Basic telephony services
|
| Topic 2: IP Office System Installation and Configuration | - Initial system setup and licensing
|
| Topic 3: Maintenance, Troubleshooting, and System Monitoring | - System diagnostics
|
| Topic 4: User, Extension, and Group Management | - Hunt groups and call distribution
|
Avaya IP Office Configuration and Maintenance Sample Questions:
An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
- A. time
- B. get time
- C. net time
- D. time server
A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?
- A. 4612
- B. 4602
- C. 4620
- D. 1616
A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)
- A. Under destination create an overflow extension to route calls to the Sales hunt group.
- B. Create an Incoming Call Route with a default destination of the CEO.
- C. Under destination enter a fallback extension and fill in the Sales hunt group call number.
- D. Create an ARS with the DID/DDI of the CEO.
The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine.
Which cards and modules are required in the IP Office at the main site to support all digital telephones?
- A. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
- B. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
- C. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
- D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
Which type of trunking is used between nodes on a Small Community Network (SCN)?
- A. IPDECT
- B. H.323
- C. SES
- D. El/T1 PR1
