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What is the duration of the 6209 Exam
- Passing Score 67%
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Number of Questions: 60
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Avaya 6209 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Maintenance | - User and agent administration
|
| Reporting and Performance Management | - Performance optimization
|
| Call Flow and Contact Routing | - Inbound call processing
|
| Avaya Aura Contact Center Architecture | - System integration overview
|
| Multimedia Contact Center Configuration | - Multimedia channels setup
|
