Apple 9L0-064 Valid Test : OS X v10.8 Troubleshooting Exam

  • Exam Code: 9L0-064
  • Exam Name: OS X v10.8 Troubleshooting Exam
  • Updated: Sep 21, 2026
  • Q&As: 68 Questions and Answers

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Apple 9L0-064 Exam Syllabus Topics:

SectionObjectives
OS X Installation and Configuration- Configuring system settings and user accounts
- OS X Recovery and startup options
- Installing OS X Mountain Lion
Network and Sharing- File sharing and permissions
- iCloud and network services
- Network configuration and troubleshooting
Security and Privacy- Gatekeeper and malware protection
- Firmware passwords and security settings
- User privacy and account management
Application and System Troubleshooting- Application launch and compatibility issues
- Preference files and user environment troubleshooting
- Console, logs, and diagnostic tools
File System and Storage Management- Time Machine backup and restore
- FileVault 2 encryption
- Disk Utility and disk troubleshooting
Hardware and Peripheral Troubleshooting- Power, startup, and performance issues
- External devices and peripherals
- Mac hardware diagnostics

Apple OS X v10.8 Troubleshooting Sample Questions:

Question #1

What version of OS X Snow Leopard must be installed in order to upgrade to OS X Mountain Lion on a supported Mac?

  • A. 10.6.3
  • B. 10.6.1
  • C. 10.6.4
  • D. 10.6.8
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

A customer would like to use target disk mode to transfer a large file from their Mac Pro using OS
X Mountain Lion to a friend's MacBook Pro using OS X Snow Leopard. The Mac Pro's hard disk is encrypted using FileVault 2. Which technique is the best to quickly transfer the file?

  • A. Place the Mac Pro with OS X Mountain Lion into target disk mode then transfer the file using the Snow Leopard Finder.
  • B. Place the MacBook Pro with Snow Leopard into target disk mode then transfer the file using the OS X Mountain Lion Finder.
  • C. Use live partitioning in the Disk Utility to create a non-encrypted volume on the Mac Pro. Copy the file to that volume, then place the Mac Pro into target disk mode and transfer the file using the Snow Leopard Finder.
  • D. Turn off encryption on the Mac Pro with OS X Mountain Lion, when de-encryption is finished place it into target disk mode and transfer the file using the Snow Leopard Finder.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?

  • A. Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.
  • B. Set Wi-Fi as the priority network service in the Airport Utility preferences.
  • C. Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.
  • D. Select Wi-Fi as the default network interface in the info tab of the Network Utility.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

  • A. a PowerPC application
  • B. an app not purchased at the Mac App Store
  • C. a Windows application
  • D. anIOSapplication
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Richard purchased a new Thunderbolt drive. When he connects the drive to his iMac, the disk does not mount in Finder. What built-in tool should he use to troubleshoot the issue?

  • A. Thunderbolt Setup Utility
  • B. Disk Utility
  • C. Console
  • D. Directory Utility
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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