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IBM A2180-188 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Stakeholder and Change Management | - Business and IT collaboration
|
| Solution Lifecycle Management | - Deployment and continuous improvement
|
| Business Process Management Strategy | - BPM concepts and lifecycle
|
| Program Governance | - Governance and organizational structure
|
| Project Planning and Delivery | - Program planning
|
IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. A program manager is helping an organization optimize their BPM development practices. After talking with the development leads of a number of projects, the program manager suspects that there is a lot of duplication of effort between the projects. What is the first thing the program manager should recommend to reduce this duplication of efforts?
A) Create a common taxonomy of BPM projects.
B) Create an enterprise model.
C) Create a catalog of service interfaces.
D) Create a centralized repository for all BPM artifacts.
2. What is SIPOC Analysis?
A) Stated Improvement Plan for Optimization of Code
B) Streamlining, Identification, Performance, Optimization, Continuity
C) Suppliers, Inputs, Process, Outputs, and Customers
D) Simple Identification for Performance Optimization and Continuous Analysis
3. A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?
A) Focus on participants, their actions and sequence of activities.
B) Have the developers write user stories.
C) Create a series of wire frame models.
D) Capture use cases only if they are simple.
4. It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?
A) Schedule a special iteration and playback to address the sub-process after Playback 3.
B) Note the sub-process as a user story and save it for the next release.
C) Redo Playback 0 and include the sub process.
D) Include the sub-process in Playback 1 without validating with the process owner.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B |
