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Salesforce Certified B2B Solution Architect Sample Questions:
1. What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that projectstakeholders are aligned with the project team on deliverables?
A) Define and document the business value map with project stakeholders to capture the value provided by the implementation.
B) Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
C) Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
D) Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.
2. Universal Containers (UC) is looking to implement a CPQ + B2B Commerce multi-cloud solution and use the CPQ B2B Commerce Connector to keep the two insync. As part of this implementation, UC is looking to be able to have a streamlined product and pricing experience. As UC would like to sell product kits with tiered pricing through the self-service storefront, it would like to ensure this model can be supported effectively.
Which two considerations should a Solution Architect keep in mind for the implementation?
Choose 2 answers
A) For the described multi-cloud solution, it is a best practice to set the CPQ precision to two decimal points.
B) It is important to ensure the Price Rules run for Quotes initiated via 628 Commerce Storefront to maintain consistency in business rules being applied.
C) On the CPQ 826 Commerce Connector, the default mapping of tiered pricing in 826 Commerce is to Discount Schedules in CPQ.
D) for supporting kits in the B2B Commerce Storefront, they need to create equivalent bundle products on the CPQ side.
3. Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers
A) It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.
B) Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.
C) Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.
D) Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.
4. Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?
Choose 2 answers
A) Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.
B) Implement an external master Pricing database that can be cartedby both ecommerce and CPQ.
C) Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.
D) Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.
5. UniversalContainers (UC) needs to support its customers via email, phone, and chat. Service agents are only scheduled to support one communication channel for each shift. UC has implemented a service-focused community but only wants customers to inquire about service in the community through chat.
Which three options should a Solution Architect recommend to meet the requirements defined above?
Choose 3 answers
A) Experience Cloud, web-to-case, and a CTI integration
B) CTI adaptor with Omni-Channel integration
C) Customer Community with ability to create a new support Case
D) Omni-Channel with defined presence, routing configurations, and Service Channels
E) Customer Community with Live Agent
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C,D | Question # 3 Answer: B,C | Question # 4 Answer: C,D | Question # 5 Answer: A,D,E |



