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SAP C-PXSUP-90 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SAP Business All-in-One Support | 25% | - Application-Specific Support
|
| Advanced Support Tools & Procedures | 15% | - SAP Note Implementation
|
| Incident Management Fundamentals | 20% | - Support Process Overview
|
| ABAP System Analysis & Troubleshooting | 40% | - Error & Performance Analysis
|
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
What are the characteristics of a perfect customer message? (Choose two)
- A. The reporter has selected the correct SAP support center.
- B. The master data (system, Support Package level, s-user, customer data, ...) is complete and correct.
- C. The message refers to only one problem.
- D. The problem description is a summary.
Which of the following terms would be considered hits, if you performed a Note Search on 'integra*'? (Choose two)
- A. Integrity
- B. Integration
- C. Integer
- D. Integral
What does priority in incident management mean? (Choose two)
- A. It is an attribute of the Service Desk.
- B. It is an attribute of the customer's system.
- C. It is an attribute that characterizes the urgency of an issue.
- D. It is an attribute of an issue.
Which of the following scenarios are supported by SAP Solution Manager? (Choose two)
- A. Service Desk
- B. Solution Monitoring
- C. Service Marketplace
- D. Backup and Recovery
Which of the following objects can be tested on their own without using the whole context of a program or transaction? (Choose two)
- A. Screens
- B. Forms
- C. Authorization object
- D. Function modules



