SAP C-PXSUP-90 Valid Test : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

  • Exam Code: C-PXSUP-90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Sep 09, 2026
  • Q&As: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
SAP Business All-in-One Support25%- Application-Specific Support
  • 1. Incident handling for preconfigured business processes
    • 2. Customizing and transport management
      • 3. System monitoring and health checks
        Advanced Support Tools & Procedures15%- SAP Note Implementation
        • 1. Transaction SNOTE usage
          • 2. Correction instruction application
            - Collaboration & Reporting
            • 1. Updating messages with SAP
              • 2. Support reporting and documentation
                Incident Management Fundamentals20%- Support Process Overview
                • 1. Business hours and SLA configuration
                  • 2. Response and escalation procedures
                    • 3. Message lifecycle and status management
                      - SAP Support Infrastructure
                      • 1. SAP Solution Manager Work Centers
                        • 2. Connecting to SAP Global Support
                          • 3. SAP Notes and Knowledge Base search
                            ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
                            • 1. Traces: SQL Trace, ABAP Trace, ST05
                              • 2. System logs: SM21, ST11, SM13, SM12
                                • 3. Debugging techniques and runtime analysis
                                  - ABAP Workbench & Dictionary
                                  • 1. Transactions SE80, SE11, SE16, SM30
                                    • 2. Screen processing (PAI/PBO) and system fields
                                      • 3. Data Dictionary objects and attributes

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question #1

                                        What are the characteristics of a perfect customer message? (Choose two)

                                        • A. The reporter has selected the correct SAP support center.
                                        • B. The master data (system, Support Package level, s-user, customer data, ...) is complete and correct.
                                        • C. The message refers to only one problem.
                                        • D. The problem description is a summary.
                                        Answer: B,C
                                        Question #2

                                        Which of the following terms would be considered hits, if you performed a Note Search on 'integra*'? (Choose two)

                                        • A. Integrity
                                        • B. Integration
                                        • C. Integer
                                        • D. Integral
                                        Answer: B,D
                                        Question #3

                                        What does priority in incident management mean? (Choose two)

                                        • A. It is an attribute of the Service Desk.
                                        • B. It is an attribute of the customer's system.
                                        • C. It is an attribute that characterizes the urgency of an issue.
                                        • D. It is an attribute of an issue.
                                        Answer: C,D
                                        Question #4

                                        Which of the following scenarios are supported by SAP Solution Manager? (Choose two)

                                        • A. Service Desk
                                        • B. Solution Monitoring
                                        • C. Service Marketplace
                                        • D. Backup and Recovery
                                        Answer: A,B
                                        Question #5

                                        Which of the following objects can be tested on their own without using the whole context of a program or transaction? (Choose two)

                                        • A. Screens
                                        • B. Forms
                                        • C. Authorization object
                                        • D. Function modules
                                        Answer: A,D

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