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Microsoft MS-721 certification exam is a challenging exam that requires a deep understanding of collaboration and communication solutions. It is recommended that candidates have at least two years of experience in managing Microsoft Teams, Skype for Business Online, and Exchange Online. Candidates should also have a good understanding of networking, security, and identity management principles.

The MS-721 exam is designed for professionals who have experience working with collaboration and communication systems, such as Microsoft Teams, Skype for Business, and Exchange. MS-721 exam is intended for those who want to demonstrate their expertise in designing, implementing, and managing these systems in a business environment. MS-721 exam also tests the candidates' knowledge of security, compliance, and governance related to collaboration and communication systems.

Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/

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Microsoft MS-721 certification exam is designed to test the candidate's knowledge and skills in various areas of collaboration and communication systems engineering. MS-721 exam covers a range of topics, including designing and implementing solutions using Microsoft Teams, designing and configuring Skype for Business, and configuring and managing Exchange Server. Other areas covered include network architecture, security, and managing devices and applications.

Microsoft MS-721: Collaboration Communications Systems Engineer (beta) exam is a certification exam that is designed to test the knowledge and skills of individuals who are interested in becoming certified Collaboration Communications Systems Engineers. MS-721 exam is a beta exam, which means that it is still in the testing phase and is not yet widely available to the public.

Microsoft MS-721 Exam Syllabus Topics:

Section	Weight	Objectives
Plan and design collaboration communications systems	30%	- Plan and configure Teams meetings and conferencing 1. Plan for Teams meetings and live events 2. Configure meeting policies 3. Configure conferencing bridges 4. Plan for webinars and town halls 5. Plan for Microsoft Teams Rooms - Plan and configure Teams Phone 1. Plan for Teams Phone deployments 2. Configure Teams Phone policies 3. Configure call queues and auto attendants 4. Plan for Teams Phone with PSTN connectivity 5. Configure emergency calling policies - Plan and configure network settings for Microsoft Teams 1. Configure network ports and protocols 2. Plan and configure network settings for media traffic 3. Implement quality of service (QoS) 4. Plan for network topology and connectivity 5. Plan for network bandwidth requirements
Configure and manage Teams Phone	25%	- Configure and manage PSTN connectivity 1. Manage SBC (Session Border Controllers) 2. Configure Direct Routing 3. Configure voice routing policies 4. Configure Operator Connect 5. Configure Teams Calling Plans - Configure Teams Phone 1. Configure location-based routing 2. Configure caller ID policies 3. Configure calling policies 4. Configure call hold music 5. Configure call park policies - Configure emergency calling 1. Configure emergency locations 2. Configure dynamic emergency calling 3. Manage emergency calling licenses 4. Configure emergency calling policies
Manage collaboration communications systems	25%	- Monitor and troubleshoot meetings and conferencing 1. Use Teams Admin Center for diagnostics 2. Monitor Teams Rooms health 3. Analyze meeting usage reports 4. Troubleshoot audio/video issues 5. Monitor meeting quality - Monitor and troubleshoot Teams Phone 1. Troubleshoot call issues 2. Analyze call analytics 3. Monitor SBC health 4. Use Call Quality Dashboard (CQD) 5. Monitor call quality - Manage reporting and analytics 1. Use Teams Admin Center reports 2. Monitor user adoption analytics 3. Analyze usage reports 4. Generate call quality reports - Manage compliance and security 1. Configure recording policies 2. Configure compliance recording 3. Configure retention policies for calls and meetings 4. Manage security and compliance for Teams Phone 5. Configure information barriers
Configure and manage Teams meetings and conferencing	20%	- Configure and manage meeting experiences 1. Configure audio conferencing 2. Configure live captions and transcription 3. Manage meeting policies 4. Configure meeting settings 5. Configure meeting templates - Configure and manage webinars and live events 1. Manage attendee engagement features 2. Configure webinar settings 3. Manage live event policies 4. Configure event group roles - Configure and manage Teams Rooms and devices 1. Configure Teams Rooms accounts 2. Configure Teams panels 3. Manage Teams Rooms devices 4. Manage Teams certified devices 5. Plan for Microsoft Teams Rooms