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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Patient Preparation | 20% | - Requisition review & test verification - Site selection & preparation - Informed consent & communication - Patient positioning & comfort - Patient identification & verification |
| Safety and Compliance | 26% | - Bloodborne pathogens & exposure control - HIPAA & patient confidentiality - Quality control & error prevention - Infection control & OSHA standards - PPE & sharps disposal |
| Specimen Processing & Handling | 14% | - Documentation & tracking - Transport & storage requirements - Processing & centrifugation - Specimen rejection criteria - Aliquoting & preservation |
| Routine Blood Collections | 28% | - Order of draw & tube selection - Capillary puncture procedures - Venipuncture techniques & equipment - Tourniquet use & vein assessment - Post-collection care & labeling |
| Special Collections | 12% | - Glucose tolerance & dynamic tests - Pediatric & geriatric collections - Blood cultures & sterile collection - Therapeutic drug monitoring - Blood alcohol & legal collections |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
Question 1
Which of the following can cause a preanalytic error for serum bilirubin?
A. Location
B. Pollutants
C. Population
D. Light
Question 2
A patient states they ate breakfast 1 hour before a fasting lipid panel. Which of the following actions should the phlebotomist take?
A. Ask the provider whether the specimen should still be collected.
B. Tell the patient to drink water and wait 30 min.
C. Collect the specimen and mark it fasting.
D. Change the order to a nonfasting glucose test.
Question 3
Which of the following actions can cause hemolysis during venipuncture?
A. Mixing additive tubes by gentle inversion
B. Using a needle with a gauge that is too small
C. Allowing alcohol to dry before puncture
D. Releasing the tourniquet before needle removal
Question 4
Which of the following does HIPAA require all health care providers to obtain before disclosing medical information?
A. Written consent
B. Driver's license
C. Verbal consent
D. Insurance authorization
Question 5
Which of the following transmission-based precautions should a phlebotomist follow when performing collections for a patient who has a Clostridium difficile infection?
A. Contact
B. Airborne
C. Droplet
D. Reverse isolation
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: A |



