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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Create fit/gap analyses between requirements and OmniStudio capabilities - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Map process requirements to OmniStudio capabilities and explain the interaction between them |
| Topic 2: FlexCards | 23% | - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) |
| Topic 3: Data Tools | 23% | - Design Integration Procedures and related Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers |
| Topic 4: OmniScript | 27% | - Explain the basic structure of an OmniScript - Validate developed OmniScript processes to ensure client expectation alignment - Identify business process step requirements and map them to OmniScript Components required to implement them |
Salesforce Certified Omnistudio Consultant Sample Questions:
What is the purpose of a DataRaptor Load?
- A. Write data to Salesforce objects
- B. Load data to an Interface object
- C. Post data to Salesforce APIs
- D. Send data to a PDF template
Correct Answer: A 🗳️
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How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?
- A. Configure a ResumeStep
- B. Use an Integration Procedure
- C. Configure the Save property
- D. Use a DataRaptor Post Action
Correct Answer: C 🗳️
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A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard. What is the advantage of embedding multiple child cards in this scenario?
- A. Allows multiple data sources to be used
- B. Enables the FlexCard to be used on a community page
- C. Enables easier global styling changes
- D. Allows conditional views with the Toggle element on each child card
Correct Answer: D 🗳️
Explanation: Only visible for GetValidTest members. You can sign-up / login (it's free).
Which Action element redirects the user outside an LWC OmniScript?
- A. Post to Object
- B. Response
- C. Done
- D. Navigate
Correct Answer: D 🗳️
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A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date. In this scenario, how will the calculation engine select which Expression Set to run?
- A. Date created
- B. Sequence
- C. Date modified
- D. Rank
Correct Answer: D 🗳️
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