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The Cisco 300-820 exam covers a wide range of topics such as cloud, hybrid, and on-premises deployments, Cisco cloud messaging and meeting solutions, Cisco Expressway and WebEx Edge configuration, and Cisco Unified Communications Manager (CUCM) call control and mobility features. In addition, the exam tests the candidate's ability to troubleshoot voice and video quality issues, configure collaboration endpoints, and secure Cisco collaboration solutions. Passing the Cisco 300-820 exam demonstrates that the candidate has the knowledge and skills required to implement advanced Cisco Collaboration solutions and deliver value to the organization.

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Cisco 300-820 exam consists of 60-70 questions that need to be answered within 90 minutes. 300-820 exam is available in English and Japanese languages. 300-820 exam covers a wide range of topics, including Cisco Webex, Cisco Unified Communications Manager (CUCM), Cisco Expressway, Cisco Unified Border Element (CUBE), and Cisco Meeting Server. Candidates need to have a deep understanding of these topics and should have hands-on experience in configuring and troubleshooting Cisco collaboration solutions.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Security	10%	- Security configuration 1. Endpoint, meeting, administration security 2. Trunk and media security policies - Security architecture and services 1. Encryption, authentication, access control 2. Identity, key management, compliance
Cloud Management, Suite and Devices Administration	20%	- Control Hub administration 1. User, organization, site management 2. Domain setup, security settings, integrations - Monitoring and troubleshooting 1. Endpoint and service health monitoring 2. Call routing, meetings, messages issues
Collaboration Cloud Technologies	25%	- Key concepts and architecture 1. NAT, ICE, TURN, STUN 2. Expressway media traversal and protocol interworking 3. Licensing and backup/restore procedures - Expressway configuration and integration 1. Network, certificates, clustering, QoS setup 2. Dial plan, B2B communication, MRA implementation
Suite and Device Configuration	25%	- Webex Calling configuration 1. Locations, numbers, dial plans, permissions 2. Trunks, route groups, translation patterns - Webex Meetings and Messaging setup 1. Endpoint registration and provisioning 2. Deployment models and feature configuration
Hybrid and Migration to the Cloud	10%	- Hybrid services implementation 1. Cloud Connected UC and migration tools 2. Calendar, directory, message connectors - Deployment models and integration 1. Video Mesh, hybrid data security 2. On-premises to cloud migration
APIs and Programmability	10%	- Development tools and portals 1. App Hub, Developer Portal, Room OS Portal 2. Device macros and automation - Webex APIs 1. Messaging, Meeting, Calling, People APIs 2. Events and integration APIs