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The MS-220 certification exam consists of various topics such as troubleshooting mail flow issues, troubleshooting client access issues, troubleshooting mailbox issues, and monitoring and troubleshooting Exchange Online. MS-220 exam requires the candidate to demonstrate their ability to diagnose and resolve issues related to each of these topics.
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The MS-220 exam is a computer-based test that is designed to assess the candidate's knowledge and skills in troubleshooting Exchange Online. The test consists of around 40-60 questions and must be completed within 2 hours. MS-220 exam questions are in the form of multiple-choice, drag and drop, and simulation-based questions, which require the candidate to troubleshoot a particular issue within Exchange Online.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
For most IT workers, having the aspiration of getting MS-220 certification are very normal. As one exam of Microsoft, MS-220 enjoys high popularity in IT workers. Getting MS-220 certification means you have chance to enter big companies and meet with extraordinary people from all walks of life. Besides, you may have considerable salary and good promotion in the future. So Getting MS-220 certification will become an important turning point in your life. But you know that good things never come easy. MS-220 test questions are high quality and professional, which need plenty time to prepare. The matter is that you have no time to prepare the MS-220 test dump and you will suffer great loss if you failed. Don't worry, GetValidTest will help you pass the MS-220 valid test quickly and effectively.
Skills measured
- Troubleshoot compliance and retention issues (25–30%)
- Troubleshoot mail client issues (20–25%)
- Troubleshoot mail flow issues (20–25%)
- Troubleshoot Exchange Online configuration issues (15–20%)
- Troubleshoot hybrid and migration issues (10–15%)
Microsoft MS-220 certification exam is designed to assess the skills and knowledge of IT professionals who are responsible for troubleshooting Microsoft Exchange Online. Troubleshooting Microsoft Exchange Online certification is essential for IT professionals who want to validate their expertise in Exchange Online troubleshooting and demonstrate their ability to manage and maintain Exchange Online environments.
Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot Exchange Online configuration issues | 15-20% | - Fix mailbox database and quota issues - Resolve permissions and access control problems - Troubleshoot email address policies and accepted domains - Manage mailbox and recipient configuration |
| Troubleshoot mail flow issues | 20-25% | - Resolve send/receive failures, delays, and NDRs - Address issues with attachments and Defender for Office 365 - Troubleshoot mail flow rules and routing issues - Interpret message headers and message trace results |
| Troubleshoot hybrid and migration issues | 10-15% | - Address coexistence and free/busy sharing problems - Resolve hybrid configuration wizard and connectivity problems - Troubleshoot mailbox migration batches and failures - Fix directory synchronization issues |
| Troubleshoot compliance and retention issues | 25-30% | - Manage retention policies and retention labels - Address data loss prevention (DLP) issues - Resolve eDiscovery and content search problems - Troubleshoot in-place holds and litigation holds |
| Troubleshoot mail client issues | 20-25% | - Resolve Outlook connectivity and profile issues - Troubleshoot Outlook on the web access and functionality - Address mailbox settings and calendar sharing issues - Fix mobile device and ActiveSync problems |
