[Sep 04, 2026] Valid Plat-Admn-202 Test Answers & Plat-Admn-202 Exam PDF
Valid Salesforce Developer Plat-Admn-202 Dumps Ensure Your Passing
Salesforce Plat-Admn-202 Exam Syllabus Topics:
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NEW QUESTION # 129
The Director of Customer Service wants to receive a notification when a case stays in the new status for more than four business hours. Which two automation processes should be used to accomplish this? Choose 2 answers
- A. Scheduled Apex
- B. Validation Rule
- C. Escalation rules
- D. Flow Builder
Answer: C,D
Explanation:
The correct answers are B. Flow Builder and D. Escalation rules.
Escalation rules are the most direct Salesforce Service feature for this requirement. They are designed to automate case escalation when cases are not resolved or not acted on within a defined time period. Salesforce documentation explains that escalation rule entries can use business hours, and escalation actions can send notification emails when the case escalates.
Flow Builder can also be used because record-triggered flows support scheduled paths, allowing automation to run after a defined time from a triggering record event. A flow can check whether the Case is still in New status and then send a notification. For strict business-hour calculation, the app builder must design the flow carefully around the correct time source/business-hour logic.
A is incorrect because validation rules only prevent invalid data from being saved; they do not wait four business hours and send notifications.
C is incorrect for the Platform App Builder context because Scheduled Apex is a programmatic approach, while declarative automation tools are available and preferred for this requirement.
NEW QUESTION # 130
An app builder is loading data into Salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the Account object. For future data loads this ID will be used when upsetting records. Which two field attributes should be selected? **Choose 2 answers**
- A. Required
- B. Unique
- C. Turn (encrypted)
- D. External ID
Answer: B,D
Explanation:
The correct answers are C. Unique and D. External ID.
The legacy ID should be stored in a custom field marked as an External ID because Salesforce uses External ID fields to identify records from an outside system and to support update/upsert operations during future data loads. The field should also be marked Unique so each legacy system ID maps to only one Salesforce Account record and avoids duplicate-match problems during upsert. Salesforce documentation defines External ID fields as fields that contain record identifiers from outside Salesforce and can be used to update or upsert records.
A . Required is not necessary for the upsert-matching requirement.
B . Encrypted/Text encrypted is not appropriate because encrypted fields are not used for this legacy-ID matching purpose.
NEW QUESTION # 131
At Ursa Major Solar there is a requirement for a new field called Planet Details on the Planet object where users can write detailed Descriptions that can include pictures and links. Which field type should the app builder use to fulfill this requirement?
- A. URL
- B. Long text area
- C. Multi-select picklist
- D. Rich text area
Answer: D
Explanation:
The correct answer is D. Rich text area.
The requirement says users need to write detailed descriptions that can include pictures and links. Salesforce Rich Text Area fields are designed for formatted text and support images and hyperlinks.
Long text area supports longer plain text but not rich formatting with images. URL stores a single web address. Multi-select picklist stores selected values, not detailed formatted descriptions.
NEW QUESTION # 132
A sales rep at AW Computing is unable to find what they are looking for while scrolling through their Chatter feed.
How can a filter be utilized to show only posts from their key account and opportunity records?
- A. Create a Chatter group.
- B. Create a Chatter stream.
- C. Create a Chatter notification.
- D. Create Chatter bookmarks
Answer: B
Explanation:
Create a Chatter stream. This is correct because a Chatter stream allows users to follow multiple records and people in one feed, and filter the feed by selecting a stream.
NEW QUESTION # 133
Which two places can an app builder go to see a list of available Custom Lightning Components in their org? Choose 2 answers
- A. Lightning components in Setup
- B. Salesforce Optimizer App
- C. Lightning App Builder
- D. Visualforce components in Setup
Answer: A,C
Explanation:
The correct answers are C. Lightning App Builder and D. Lightning components in Setup.
In Lightning App Builder, custom Lightning components that are configured for use in Lightning App Builder appear in the Lightning Components pane.
In Setup → Lightning Components, Salesforce allows admins to view a list of Lightning Web Components and Aura components in the org.
Why others are incorrect:
A . Visualforce components in Setup lists Visualforce custom components, not Lightning components.
B . Salesforce Optimizer App analyzes org configuration and recommendations; it is not the place to list available custom Lightning components.
NEW QUESTION # 134
Cloud Kicks asked the app builder to insert a list of 25,000 records using Deduplication for the Delivery custom object. Which tool should be used?
- A. Lightning Object Creator
- B. Data Loader
- C. Import Wizard
- D. Schema Builder
Answer: C
Explanation:
The correct answer is A. Import Wizard.
Cloud Kicks needs to insert 25,000 records and use deduplication for a custom object. Salesforce Trailhead states that the Data Import Wizard can import data into custom objects and supports up to 50,000 records at a time, so 25,000 records fits within the Import Wizard limit.
Salesforce Help also states that the Data Import Wizard prevents duplicate custom object records by matching records against fields such as the custom object name or Salesforce ID.
B . Data Loader is not the best answer because Data Loader is better for larger or automated loads, but this question specifically requires deduplication and only 25,000 records. C. Lightning Object Creator creates objects from spreadsheets; it is not the correct deduplication import tool. D. Schema Builder is for creating and viewing data models, not importing records.
NEW QUESTION # 135
Universal Containers wants to dynamically display a component on a Lightning record page for an account based on criteria about the related contact. Which solution should an app builder use to fulfill this requirement?
- A. Hide the component behind a tab on the page layout.
- B. Set the component visibility to display based on an advanced filter type, using the contact field(s) to Define the dynamic criteria
- C. Add a related record component to the page layout.
- D. Set the filter type on the component visibility to display based on user permissions, using custom Permission to define the dynamic criteria
Answer: B
Explanation:
The correct solution is component visibility with advanced filters. Lightning App Builder allows components on Lightning pages to be shown or hidden dynamically based on filter criteria. Salesforce Admin guidance also explains that App Builder filters can customize which components display on record pages and can use field values from related records, running user, and permissions.
Because the component must display dynamically based on criteria about the related Contact, the app builder should use an advanced visibility filter using the Contact field criteria.
Why not others:
A . Related Record component displays related record data but does not solve dynamic visibility by itself.
B . Hiding behind a tab does not dynamically control visibility.
C . Custom permission controls visibility by user permission, not by related Contact field criteria.
NEW QUESTION # 136
Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approving Which feature should be used to accomplish this?
- A. Approval process
- B. Feed quick action
- C. Feed tracking
- D. Auto-response rule
Answer: C
Explanation:
Feed Tracking is the correct feature because Salesforce can automatically generate feed updates when a tracked field changes on a record. Salesforce Help explains that feed tracking detects changes to tracked record fields and posts updates to the feed. It can also be configured for custom objects.
For this scenario, the app builder would track the travel request approval/status field. When the request becomes Approved, Salesforce posts that tracked change automatically on the record feed.
Why others are incorrect:
Auto-response rule sends automatic email responses, mainly for Lead/Case scenarios.
Approval process manages record approval routing, but the feature that creates automatic feed posts for field changes is Feed Tracking.
Feed quick action is manual, not automatic.
NEW QUESTION # 137
The VP of sales at AW Computing would like a Roll-Up Summary field onThe Account object to aggregate the amount of opportunities related to an Account. The app builder is unable to implement this change. Why is the app builder unable to fulfill the request?
- A. Roll-Up Summary fields are unavailable on the Account object.
- B. The organization has Advanced Currency Management enable
- C. The default currency is not an active currency in the organization.
- D. Currency fields are unable to be referenced in Roll-Up Summary fields.
Answer: B
Explanation:
The correct answer is B.
Salesforce supports roll-up summary fields for summarizing related records, including scenarios involving Account and related Opportunity values. However, Salesforce documentation states that if Advanced Currency Management is enabled, currency roll-up summary fields are invalid when they are on Accounts and summarize Opportunity values.
Because the VP wants to aggregate Opportunity Amount values on Account, the app builder cannot create that roll-up summary field if Advanced Currency Management is enabled.
Why not others:
A is not the stated Salesforce limitation.
C is wrong because roll-up summary fields are available on Account in supported scenarios.
D is wrong because currency fields can be used in roll-up summaries generally; the issue is specifically Advanced Currency Management with Account-to-Opportunity currency rollups.
NEW QUESTION # 138
DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external System. Which two field types are allowed as an external ID? Choose 2 answers
- A. Number field
- B. Text field
- C. Phone field
- D. URL field
Answer: A,B
Explanation:
The correct answers are C. Text field and D. Number field.
Salesforce allows custom Text, Number, Email, and Auto Number fields to be marked as External ID fields. Since the available choices include Text and Number, those are the two valid answers.
Why others are incorrect:
A . Phone field cannot be marked as an External ID.
B . URL field cannot be marked as an External ID.
NEW QUESTION # 139
DreamHouse Realty requires that field value changes for certain fields such as Asking_Price__c and Real_Estate_Agent„c on their House__c custom object show up prominently on Chatter.
What Chatter feature should the app builder utilize?
- A. Publisher Actions
- B. Topics
- C. Feed Tracking
- D. Thanks
Answer: C
Explanation:
Feed Tracking is the Chatter feature that allows field value changes for certain fields to show up on Chatter. Thanks, Publisher Actions, and Topics are other Chatter features, but they do not relate to field value changes.
NEW QUESTION # 140
Cloud Kicks wants to summarize the number of open Cases related to an Account, as well As the number of closed Cases to indicate whether customer support utilization is high, medium, or Low. Two number fields have been created: NUM_open_Cases_c and NUM_Closed Cases_ Which two solutions meet these business requirements? Choose 2 answers
- A. Validation Rule
- B. Apex
- C. AppExchange
- D. Approval Process
Answer: B,C
Explanation:
The correct answers are B. Apex and C. AppExchange.
Cloud Kicks needs to count related Case records on Account based on open and closed status. Standard roll-up summary fields work only in supported roll-up relationships, mainly master-detail relationships. Salesforce documentation states that lookup relationships do not support roll-up summary fields.
Because Cases are related to Accounts through a lookup-style relationship, native roll-up summary fields are not the best available option in this answer set. The app builder can meet the requirement by using:
Apex - Apex triggers can run before or after record changes such as insert, update, or delete, allowing custom logic to recalculate the open and closed Case counts on the Account.
AppExchange - AppExchange roll-up tools, such as lookup roll-up packages, can summarize records across lookup relationships without building custom code.
Why others are incorrect:
Validation Rule prevents invalid data entry; it does not calculate related record counts.
Approval Process routes records for approval; it does not summarize Case counts.
NEW QUESTION # 141
A manager built out a new Account report and wants to add a chart of the data to account records. An app builder tried to use the Report Chart component but was unable to find the manager's report. What are two reasons the app builder is unable to see the report? Choose 2 answers
- A. The report is in the manager's Private reports folder
- B. The app builder did not create the report.
- C. The report does not have a chart.
- D. The report has no data in it.
Answer: A,C
Explanation:
The correct answers are C. The report is in the manager's Private reports folder and D. The report does not have a chart.
The Report Chart component is used to display a chart from a report on a Lightning page. If the report has no chart, it cannot be used as a Report Chart component source. Salesforce documentation describes the Report Chart component as a way to include a chart from a report in a Lightning page.
The app builder also must have access to the report through report folder sharing. Reports saved in a user's private report folder are not visible to other users unless moved/shared appropriately. Salesforce explains that reports are saved by default into private reports or dashboards folders unless a public/custom folder is selected.
A is incorrect because a report having no returned data does not stop the report from being selectable. B is incorrect because the app builder does not need to be the report creator; they need access to the report folder and the report must contain a chart.
NEW QUESTION # 142
Universal Containers has a customer base where many customers have the same or similar company names.
Which functionality should be configured to improve an end user`s search experience?
Choose 2 answers
- A. Update the account search layout's view filter settings.
- B. Update the account search filter fields.
- C. Update the account search layouts search results columns displayed.
- D. Update the account search layouts accounts tab columns displayed.
Answer: B,C
Explanation:
Updating the account search layouts search results columns displayed and updating the account search filter fields can improve an end user's search experience by showing more relevant information and allowing more refined filtering. The view filter settings and the accounts tab columns displayed are not related to the search functionality
NEW QUESTION # 143
An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San Francisco?
- A. The record will not save and no error message will be displayed
- B. The record will save but the Industry field will not change to Technology
- C. The record will not save and the validation rule's error messagewill be displayed
- D. The record will save and the Industry field will change to Technology
Answer: C
Explanation:
The record will not save and the validation rule's error message will be displayed because the field update will violate the validation rule. The validation rule will prevent the record from being saved if the Industry field is longer than 6 characters, and Technology is 10 characters long.
NEW QUESTION # 144
An app builder wants to create a new field using Schema Builder.
Who will get access to the new field by default?
- A. Internal profiles
- B. All profiles
- C. No profiles
- D. Standard profiles
Answer: B
Explanation:
All profiles will get access to the new field by default when it is created using Schema Builder. The app builder can modify the field-level security settings later to restrict access for certain profiles. Standard profiles, no profiles, and internal profiles are not correct options.
NEW QUESTION # 145
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