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ITIL Foundation EX0-001 Exam
ITIL Foundation EX0-001 Exam which is related to ITIL Foundation and credits toward Exin ITIL Foundation Certification. This EX0-001 exam validates a Candidate knowledge and skills of IT Service Management as a practice, ITIL Service Cycle, technology, architecture, competence, and training.
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EX0-001 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Exin EX0-001 exam dumps will include the following topics:
- Competence and training
- ITIL Service Cycle
- Technology and architecture
- IT Service Management as a practice
Certification Path
There no prerequisite for this exam.
EXIN EX0-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: The ITIL Service Lifecycle | - Service Strategy - Service Transition - Service Design - Continual Service Improvement - Service Operation |
| Topic 2: Key Principles and Models | - Processes, functions, and roles - Value creation and utility/warranty |
| Topic 3: Roles and Responsibilities | - RACI model overview - Service owner and process owner concepts |
| Topic 4: Service Management as a Practice | - Concepts of service and value - Best practices and ITSM overview |
| Topic 5: Technology and Architecture | - Automation and monitoring concepts - IT service management tools |
| Topic 6: Selected ITIL Processes | - Incident Management - Problem Management - Service Desk function - Change Management |



