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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. In which of these situations would the ROI Calculator be used?

A) None of the above
B) To calculate the costs and benefits of moving to SmartCloud for Social Business
C) To calculate the per mailbox cost of Lotus Notes
D) To calculate the cost savings of running Domino on Linux

2. When an order is placed, the seller must provide what additional information before the order can be provisioned?

A) A secondary credit card in case the customer forgets to pay their bill
B) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
C) A customer reference
D) A mobile phone number

3. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The customer must explicitly renew to avoid data loss
B) The customer's service is suspended until they inform IBM that they wish to renew.
C) The business partner needs to ask the customer to sign a new subscription contract
D) IBM SaaS parts auto-renew so the customer does not need to do anything

Solutions: