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NEW QUESTION 135
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies agroup of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Cmention only selected collaboration Partners
- B. Set Chatter group emailsetting for selected collaboration Partners to Limited
- C. Manually share records with selected collaboration Partners
- D. Create an Unlisted Chatter Group for selected collaboration Partners
Answer: D
NEW QUESTION 136
A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution? Choose 2 Answers Select one or more of the following:
- A. AppExchange applications
- B. Custom applications
- C. Standard lightning community templates
- D. Flows and flow categories
Answer: C,D
NEW QUESTION 137
Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?
- A. In the Community Management search page.
- B. In the Community Management preferences page.
- C. In the Community Builder site global settings page.
- D. In the Community Builder global search component properties.
Answer: D
NEW QUESTION 138
Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
- A. Create a custom login page with Social Sign-on capabilities, including authentication providers.
- B. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.
- C. Enable Social Sign-on in the Community management preferences menu.
- D. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.
Answer: D
NEW QUESTION 139
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?
Select one or more of the following:
- A. Koa or Kokua Community template
- B. Lightning Community
- C. Tabs + Visualforce Community
- D. Salesforce Sites
Answer: C
NEW QUESTION 140
Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers within the Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Admin use for these Partner Users?
- A. Customer Community Plus License
- B. Partner Community License
- C. Customer Community License
Answer: C
NEW QUESTION 141
Universal Containers is launching a Community to provide a self-help channel to their customers and partners.
Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
- A. Partner Community Plus License
- B. Customer Community Plus License
- C. Support Community License
- D. Service Cloud License
Answer: C
NEW QUESTION 142
Which aspect of Reputation can an Administrator configure?
- A. Disable reputation for specific members in the community by user profile.
- B. Add new reputation levels automatically when specified point thresholds are reached.
- C. Exclude contributions to records when counting points toward reputation levels.
- D. Select badges for each reputation level from a provided icon library.
Answer: B
NEW QUESTION 143
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?
- A. It doesn't matter, both will work
- B. Community Builder but only with the Napili or Koa template
- C. Force.com Sites
- D. Community Builder
- E. Neither, only Customer and Partner Portals currently support error pages
Answer: A
NEW QUESTION 144
Universal containers houses their order information in their legacy backend systems.
Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect
- Customer users only need to seetheir orders in the Community - Orders are currently public read-only
- Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers
- A. Leveraging existing integration with the legacy system
- B. Update the customer user profile andgiven the "view all" permission on the integration object
- C. Creating a new integration with the legacy system for customer users
- D. Set the external users' organisation wide defaults to private for external order objects
Answer: A,B
NEW QUESTION 145
Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references.
What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer
- A. Override the article detail page with a custom Visualforce page and hide these custom fields for customers
- B. Update the customer profile by removing access to these custom fields on all article types
- C. Modify the article detail page with custom Lightning Components that hide these custom fields
- D. Create separate articles without these custom fields for the Customer channel and include in the Community
Answer: B
NEW QUESTION 146
orthern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies a group of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Cmention only selected collaboration Partners
- B. Manually share records with selected collaboration Partners
- C. Create an Unlisted Chatter Group for selected collaboration Partners
- D. Set Chatter group email setting for selected collaboration Partners to Limited
Answer: C
NEW QUESTION 147
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?
- A. Use Data Loader to download the user data to generate a pivot table in Excel
- B. Use Google Analytics to generate the adoption report
- C. Install the Wave dashboards for Communities
- D. Install the Salesforce Community Management AppExchange package
Answer: D
NEW QUESTION 148
Universal Containers' Community is built on the Napili template. The community lets members access their Account page. The project manager needs to customize the Account record detail page and only show the record details.
What two things should the Salesforce Admin do to perform this task in Community Builder? Choose 2 answers.
- A. Add a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.
- B. Edit the Account record detail page, remove the components NOT needed, and publish.
- C. Create a standard page, add the Account record detail component, and publish.
- D. Make a copy of the Account detail object, remove the components NOT needed, and publish.
Answer: A
NEW QUESTION 149
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
- C. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
- D. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
Answer: B
NEW QUESTION 150
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