[Mar-2022] C-C4H520-02 Dumps With 100% Verified Q&As - Pass Guarantee or Full Refund
Pass SAP C-C4H520-02 Exam With Practice Test Questions Dumps Bundle
SAP C-C4H520-02 Exam Description:
The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.
SAP C-C4H520-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Mobile SAP Field Service Management application > 12% | Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call. |
| Customer Self Services via Core Now < 8% | Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it. |
| Analytics and Reports 8% - 12% | Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes. |
| Crowd Workforce < 8% | Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Smartforms > 12% | Explain the features of Smartforms module and locate /create templates. |
NEW QUESTION 36
What is correct regarding user permissions? Note: There are 2 correct answers to this question.
- A. Permissions are assigned to user groups
- B. User groups are assigned to permissions
- C. Users are assigned to user groups
- D. Users are assigned to permissions
Answer: A,C
NEW QUESTION 37
What can you do with a picker element in a Smartform? Note: There are 2 correct answers to this question.
- A. You can use it to select an object from a list
- B. You can link two picker elements together
- C. You can use it to Pick PNG Files
- D. You can link picker and attachment elements together
Answer: A,B
NEW QUESTION 38
Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution? Choose the correct answer.
- A. Planning and Dispatching
- B. Smartforms and Feedback
- C. Master Data
- D. Administration
Answer: B
NEW QUESTION 39
Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.
- A. Moment-sets
- B. QR Codes
- C. Workflow assignments
- D. Branding
Answer: B
NEW QUESTION 40
What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to hide a smartform from the mobile devices
- B. It is used to change smartform mode from development tab
- C. It is used to hide specific elements
- D. It is used to hide specific chapters
Answer: C,D
NEW QUESTION 41
Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.
- A. When you need to plan an Appointment at the Customer
- B. When you need to record a problem for a customer
- C. When you need to send an Engineer to the customer
- D. When you need to set up a meeting with a customer
Answer: B,C
NEW QUESTION 42
What can you select creating a dashboard report? Note: There are 3 correct answers to this question.
- A. Chart Type
- B. Chart Category
- C. Visualization Type
- D. Chart Title
- E. Sample Chart
Answer: A,D,E
NEW QUESTION 43
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.
- A. Assign correct CRUD to user group
- B. Enable business rule
Answer: A,B
NEW QUESTION 44
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.
- A. Delete
- B. Read
- C. Update
- D. Create
Answer: B,C
NEW QUESTION 45
Which web service is used when integrating FSM? Choose the correct answer.
- A. R2D2
- B. SOAP
- C. XML-RPC
- D. REST
Answer: D
NEW QUESTION 46
Which of the following statements are correct? Note: There are 2 correct answers to this question.
- A. Account specific configuration is applied to one database
- B. Company specific configuration is applied to all databases
- C. Account specific configuration is applied to all databases
- D. Company specific configuration is applied to one database
Answer: C,D
NEW QUESTION 47
Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.
- A. Activity Service Call, Quotations
- B. Projects, skills, Service Call
- C. Activity, Project,Opportunities
- D. Activities, business Partner, Skills
Answer: B
NEW QUESTION 48
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.
- A. Add Smartform
- B. Send as E-mail
- C. Create Equipment
- D. Create Effort
- E. Edit Business Partner
Answer: A,C,D
NEW QUESTION 49
How would a field service technician update the service assignment Status? Choose the correct answer.
- A. By navigating to the address on the Service assignments.
- B. By adding a checklist
- C. By opening the Service assignments.
- D. By Setting the relevant workflow step
Answer: D
NEW QUESTION 50
Which activities you can perform in Administration module? Note: There are 2 correct answers to this question.
- A. Edit Smartform Templates
- B. Perform System Monitoring
- C. Define Service workflows
- D. Maintain Session Configuration
Answer: C,D
NEW QUESTION 51
What statements are correct regarding company types? Choose the correct answer.
- A. Usage of ERP Master data in ERP scenario
- B. Inventory Management can be used in standalone scenarios
Answer: A
NEW QUESTION 52
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