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NEW QUESTION # 61
Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits.
Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?
- A. Use a custom Web-to-Lead alternative with built-in protection.
- B. Select Require reCAPTCHA Verification in Web-to-Lead settings.
- C. Use an AppExchange package with custom Web-to-Lead handling.
Answer: B
Explanation:
The first line of defense against spam bots in Web-to-Lead forms is enabling reCAPTCHA. Salesforce provides a built-in option for reCAPTCHA verification, which helps prevent automated submissions by requiring users to complete a reCAPTCHA challenge before submitting the form. This is a quick and effective solution for reducing spam without the need for custom coding or third-party solutions.
NEW QUESTION # 62
Cloud Kicks' marketing department is migrating from its email campaign and management system to Salesforce. The marketing administrator wants to ensure that Cloud Kicks' email templates are retained. Which two solutions should a Consultant recommend for a successful migration? Choose 2 answers
- A. Create an email template change set or use the Lightning Platform.
- B. Import email templates the Data Loader
- C. Manually recreate the email and mail merge templates in Salesforce.
- D. Enable Email Import and use the import Wizard
- E. Enable Email to Salesforce before sending email templates to Salesforce
Answer: B,E
NEW QUESTION # 63
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted? Choose 3 answers
- A. Update web-to-lead forms to require input fields be completed prior to submission.
- B. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
- C. Implement a trigger that warns the user of incomplete information during Lead conversion.
- D. Create a validation rule to check that necessary information is complete upon Lead conversion
- E. Mandate that all Lead data must be reviewed prior to being created in Saesforce.
- F. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
Answer: A,C,F
NEW QUESTION # 64
CORRECT TEXT
In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?
Answer:
Explanation:
No
. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.
NEW QUESTION # 65
CORRECT TEXT
What are the components of a territory?
Answer:
Explanation:
A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of owner Users within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territory
M between account, territory and user Ability to manuallyadd accounts to territories or use assignment rules to auto allocateaccounts to a territory
NEW QUESTION # 66
A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established and the requirements still need to be defined.
Which project management methodology should a consultant recommend to ensure the implementation is successful?
- A. Kanban
- B. Waterfall
- C. Agile
Answer: C
Explanation:
In situations where the deadline is flexible, and requirements are yet to be defined, Agile methodology is recommended for Sales Cloud implementation. Here's why:
* Flexibility and Iterative Approach: Agile methodology accommodates evolving requirements through iterative cycles. This allows the company to start implementing Sales Cloud while refining and defining requirements progressively.
* Quick Start: Agile's incremental approach means the team can begin with basic functionality and enhance it over time, which aligns with the company's goal of getting up and running quickly.
* Salesforce Best Practices: Salesforce recommends Agile methodology for projects with changing requirements and an emphasis on quick delivery, ensuring adaptability and continuous improvement.
* References: Salesforce resources on Agile Project Management advocate for Agile in dynamic environments where flexibility and user feedback are crucial.
In summary, Agile (Option A) is the best methodology for a quick and adaptable Sales Cloud implementation with undefined requirements.
NEW QUESTION # 67
Which best describes the Salesforce Automation feature "Workflow/Approvals" ?
- A. Enforces the business process.
- B. Determines the sales stages of an organization
- C. Identifies key stakeholders from the buy side.
- D. Ensures that we are tracking our progress towardsthe desired states.
- E. Allows to better automate the sales methodology.
- F. Makes sure we recognize those involved in the sales process.
Answer: E
NEW QUESTION # 68
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks.
The sales team needs to create
and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?
- A. Einstein Activity Capture
- B. Smart Actions
- C. Lightning Mobile Component
Answer: C
Explanation:
To enable the sales team to create and edit leads, contacts, and opportunities with ease using the Salesforce mobile app, the consultant should recommend the use of Lightning Mobile Components. Lightning Mobile Components provide a customizable and flexible interface that enhances the mobile user experience, allowing sales reps to perform essential tasks quickly and efficiently. These components are designed to be mobile-friendly and support the creation and editing of various records directly from the mobile app.
NEW QUESTION # 69
Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.
Which solution should the consultant recommend to meet the requirement?
- A. Create a screen flow.
- B. Create a Lightning Web Component.
- C. Use Deal Insets to Pipeline Inspection.
Answer: C
Explanation:
Deal Insights within Pipeline Inspection in Salesforce provides sales reps with a single view to identify and manage stalled opportunities. This feature leverages AI to highlight deals that may require attention based on changes in engagement, activity, and other deal characteristics. It helps sales reps quickly identify which opportunities need follow-up and which are at risk of stalling, providing valuable insights for pipeline management.
Reference:
Pipeline Inspection and Deal Insights
Deal Insights Overview
NEW QUESTION # 70
The Cloud Kicks pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are already closed/won. The VP of Sales wants visibility on how often the sales representatives are creating opportunities like this. Which two solutions should the Consultant recommend?
Choose 2 answers
- A. Implement a process builder that automatically updates the Opportunity to the first stage in the sales process.
- B. Configure a report that displays Opportunities that have a closed date less than, or equal to, the created date.
- C. Utilize a process builder to send an email to sales management when the Opportunity is created in the closed/won stage.
- D. Enable High Velocity Sales so that the VP of Sales can get a global view of quick closed Opportunities.
- E. Run the Opportunity pipeline standard report to view the upcoming Opportunities by stage.
Answer: B,C
NEW QUESTION # 71
What is a benefit of standardizing Opportunity Naming?
Answer:
Explanation:
It will assist in improving data quality.
NEW QUESTION # 72
Cloud Kicks' high-value opportunities are becoming delayed in the approval process because sales managers approval requests go unnoticed for various reasons. Cloud Kicks wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner. Which TWO strategies should the Consultant recommend to improve the approval process?
- A. Enable approval in Chatter to allow managers to approve or reject approval requests.
- B. Enable approvals by email for the approval process for high-value Opportunities.
- C. Enable one-click approval from report results that returns high-value Opportunities.
- D. Create a dashboard of pending approvals and add it to the Chatter feed.
- E. Create a process builder to automatically approve high-value Opportunities.
Answer: A,B
NEW QUESTION # 73
Forecasting is an exact science and is the total of all the opportunities you are working on.
- A. False
- B. True
Answer: A
NEW QUESTION # 74
A sales manager at Cloud Kicks is reviewing teams opportunities in the forecast tab. The sales manager wants to split an opportunity with two sales representatives in different regions.
Which three actions should the Consultant recommend to meet these requirements?
- A. Create Revenue Split Types.
- B. Enable Opportunity Teams.
- C. Create a custom Opportunity currency field.
- D. Create custom Product Families.
- E. Enable Opportunity Splits.
- F. Enable Overlay Splits
Answer: A,E,F
NEW QUESTION # 75
During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption.
How should the consultant avoid this issue in the future?
- A. Conduct a Beta review during the Validate phase.
- B. Gain buy-in during the Analyze phase.
- C. Design a solution during the Build phase.
- D. Develop test scripts during the Plan phase.
Answer: C
NEW QUESTION # 76
Which of the following describes the Forecast Category field?
- A. Determines the row in your Forecast where the amount will be aggregated.
- B. Identifies where a deal is in relation to actually being closed.
- C. The numeric prediction that the revenue from an opportunitywill be realized.
Answer: A
NEW QUESTION # 77
Northern Trail Outfitters (NTO) uses channel partners for selling and servicing its products. As volume of leads has increased, NTO has noticed a decrease in satisfaction from partners on the quality of leads and a noticeable decrease in the lead conversion rate. What should the consultant suggest in order to increase partner satisfaction with the leads being shared?
- A. Use the lead Score on the find duplicates button and assign the leads with a score in the high category
- B. Assign all leads to the partner channel manager to validate the lead data and manually assign to partners
- C. Create multiple validation rules to ensure that all fields on the lead record are populated with data
- D. Create a custom lead score field to assess lead quality and assign the leads that exceed the score to partners
Answer: D
NEW QUESTION # 78
Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns.
Cloud Kicks wants to gain feedback on the implementation.
What should the Consultant recommend?
- A. Sign off on the Statement of Work.
- B. Upgrade to the latest Salesforce release.
- C. Undergo training.
- D. Complete a post-mortem.
Answer: D
Explanation:
Explanation
NEW QUESTION # 79
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Salesforce Sales-Cloud-Consultant certification is ideal for professionals who have experience in sales cloud solutions and want to validate their skills and knowledge. Salesforce Certified Sales Cloud Consultant certification is suitable for sales consultants, sales managers, business analysts, and other professionals who work with sales cloud solutions. Achieving Salesforce Sales-Cloud-Consultant certification can boost one's career prospects and open up new opportunities for growth and advancement in the Salesforce ecosystem.
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